Factors affecting knowledge sharing among faculty and staff in a Philippine Public School

Resumo

One of the most important assets in an organization is knowledge. Once knowledge has been created or captured, organized, and stored, it will now be ready for sharing in the internal and external stakeholders of an organization. However, the quality and how knowledge that is being shared is affected by some factors causing inefficiency or dysfunctions in the organization. This study aims to assess the knowledge management (KM) practices or domains of Sta. Cruz National High School and determine how these domains affect or influence knowledge sharing among its faculty and staff. A survey was used to determine the demographic profile, the levels of knowledge management strategy, culture, and process/technology, and the level of knowledge sharing in the school’s organization. A simple random sampling was used using the slovin’s formula to determine the sample size which is 108. The reliability of items in the questionnaire was tested by Cronbach alpha (0.962). The data was analyzed using Kolmogorov-Smirinov to test the normality of data, Pearson r correlation, and Multi-linear regression. The results of the study indicated that among the knowledge management domains, KM culture and KM process / technology are the significant predictors of knowledge sharing among the faculty and staff of Sta. Cruz National High School. The KM domain strategy and the demographics are not significant predictors of knowledge sharing. The results of the survey also indicate that KM culture is considered the strongest predictor followed by KM process / technology. Hence, knowledge management culture in the organization enhances communication and sharing between organizational members, and enriches collaboration among them. The study also suggests that the involvement of process innovation such as the use of advance technology is important in providing efficient and effective way of sharing knowledge in the organization.